Who we are
Our website address is: https://wptools.io.
What Information Do We Collect?
We collect several different types of information for various purposes to provide and improve our Service to you.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
We also have a newsletter subscription service that allows us to share information about our latest plugins other information that may be of interest to you. For the newsletter services, we typically only need basic credentials like name, email address. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Wordfence includes an endpoint firewall and malware scanner that were built from the ground up to protect WordPress.
1. Every time someone connects to our website, Wordfence will save the following information in your database (for use in Live Traffic viewing):
– IP Address (which can be used to determine the Country of origin)
– User agent (which can be used to determine if the device is mobile or desktop)
– Referrer (which can be used to determine if the request came from Google)
2. If our website participates in the Wordfence Security Network (within Wordfence -> All Options), some IP addresses that are deemed to be highly malicious are sent over to Wordfence’s servers. The IP address is then stored on Wordfence servers for 90 days and then removed. If the offending IP address still however is attacking websites, it might be re-added to Wordfence servers.
3. Some cookies may be set to aid in various features. To see the entire list visit Cookies set by the Wordfence plugin.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How Do We Use The Information We Collect?
The purposes of collecting and processing the data are to provide customer support, improve our plugins.
If you are opting for our newsletter, we use your email address to send you information relating to our plugins and promotional material.
Retention of Data
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
What rights you have over your data?
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
GDPR (General Data Protection Regulation) Compliance
We take extra care when it comes to the data of our users. We are constantly bringing changes to our policies to give you an open, transparent experience.
wptools is fully committed to comply and bring relevant changes in accordance with the EU GDPR policy. We’re committed to offering the best service to our customers without the unintentional breach of any confidential customer data.
Links to Other Websites
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
wptools does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information.