Privacy Policy

Who we are

Our website address is: https://wptools.io.

About this Privacy Policy

wptools (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by wptools.

This Privacy Policy applies to our website, https://wptools.io, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Use.

What Information Do We Collect?

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

We also have a newsletter subscription service that allows us to share information about our latest plugins other information that may be of interest to you. For the newsletter services, we typically only need basic credentials like name, email address. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

In order to track users activity on our site and to enhance User experience, we use web cookies. You have the ability to accept or decline cookies by modifying the settings on your browser or by using the options on our website. Click here to learn more about our cookie policy.

Media

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Freemius Services

We sell our plugins using Freemius secure checkout, which enables secure online payments, licensing, fulfillment, and more. The service automatically adds cookies when a user opens the checkout. Those are essential cookies for security, fraud detection & prevention, and completion of a purchase. There’s no way to check out without letting the service use cookies. 

Here’s a link to the Freemius privacy policy and its checkout cookie policy. If you wish to opt-out of Freemius’ cookies setting please go to their cookie policy and follow their opt-out instructions.

Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms.

Wordfence

Wordfence includes an endpoint firewall and malware scanner that were built from the ground up to protect WordPress.

1. Every time someone connects to our website, Wordfence will save the following information in your database (for use in Live Traffic viewing):

– IP Address (which can be used to determine the Country of origin)
– User agent (which can be used to determine if the device is mobile or desktop)
– Referrer (which can be used to determine if the request came from Google)

2. If our website participates in the Wordfence Security Network (within Wordfence -> All Options), some IP addresses that are deemed to be highly malicious are sent over to Wordfence’s servers. The IP address is then stored on Wordfence servers for 90 days and then removed. If the offending IP address still however is attacking websites, it might be re-added to Wordfence servers.

3. Some cookies may be set to aid in various features. To see the entire list visit Cookies set by the Wordfence plugin.

For more information here’s a link to the Privacy Policy of Wordfence.

Cloudflare

Our website uses the services of Cloudflare Inc. (USA) for secure encrypted data transmission on the Internet (SSL), to improve worldwide website performance through the Cloudlflare Content Delivery Network (CDN) and to improve security and protection against hacker attacks through the Cloudflare Web Application Firewall (WAF). It is possible that Cloudflare uses its own cookies to provide these services. With Cloudflare a corresponding GDPR-compliant contract for commissioned data processing exists. More detailed information about GDPR and Cloudflare can be found on the GDPR page of Cloudflare. For more information on the privacy practices of Cloudflare, please visit the Cloudflare Privacy Policy.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How Do We Use The Information We Collect?

The purposes of collecting and processing the data are to provide customer support, improve our plugins.

If you are opting for our newsletter, we use your email address to send you information relating to our plugins and promotional material.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

What rights you have over your data?

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

GDPR (General Data Protection Regulation) Compliance

We take extra care when it comes to the data of our users. We are constantly bringing changes to our policies to give you an open, transparent experience. 

wptools is fully committed to comply and bring relevant changes in accordance with the EU GDPR policy. We’re committed to offering the best service to our customers without the unintentional breach of any confidential customer data.  

wptools’s Privacy Policy does not apply to other websites. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Children’s Privacy

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

wptools does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes To Our Privacy Policy

We reserve the right to update our Privacy Policy at any time for any reason, without prior notice or consent. We will post the changes on this page, and/or update the modification date below.

Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information.

If you have any questions regarding our Privacy Policy then please contact us.

This Privacy Policy was last updated on Jan 3, 2022.